FREQUENTLY ASKED QUESTIONS
Q: How long before I receive my Photo and or Video from my wedding?
A: 5-9 weeks. During Peak Wedding Season the turnover time may be longer due to heavy workload. At that point we will be in communication so you're not stuck waiting.
Q: How can I pay my deposit?
A: We have a few ways you can pay your deposit. Cash, Check, Money Order, Cashiers Check, Zelle ( 228.213.2222 ), PayPal as a Family & Friend option to ( firstname.lastname@example.org ), ***Cash App ( $itsGMB ), Venmo ( @itsGMB )
*** Requires 3% fee
Q: What if I’m not satisfied with the final edits?
A: After edits are sent, we are not responsible for further touch ups. itsGMB give 100% effort into every session and or wedding ensuring that we take our time during the editing process. If you are unhappy with the final edit/s, with an extra charge we will re-edit where you are unsatisfied.
Q: How many photographers will be at my wedding?
A: Depends on which package you choose. We can provide up to 4 Shooters. We have a team of talent to not only get the shots you want but have an invested interest to making sure your day goes as planned and on time.
Q: Do you have experience in shooting poor lighting situation?
A: Yes, we are very comfortable working in poor lighting conditions. We will have various lighting equipment on hand when needed.
Q: DO YOU CHARGE FOR TRAVEL?
A: Yes, We do. This fee varies depending on the location of your event. The number will be Calculated from Long Beach, MS, New Orleans, LA, Savannah, GA, or Green Bay Wisconsin (whichever Closer).
Q: Do we need to provide you with a meal?
A: Yes, we highly recommend a meal for Two for our 6 or 8 hour coverages. Don't worry cameras are still rolling. If the team eats, we will not all eat the same time to make sure we don't miss any special moments.
Q: Are we allowed to set aside a few minutes for staged portraits?
A: Yes. I always encourage couples to set aside a couple minutes for staged portraits with their partner. These are typically shot at one location for easily access to get in and out because we are on a time-frame. This particular time frame is 15 mins, then the rest For wedding party, family portraits, then we carry on with the rest of the wedding events. Please make sure to consult with us if you want what do add this or any creativity to your package so that we can properly plan. Otherwise Our style is to take care of your Essential or Traditional shots.
Q: Will you personally be editing our photos?
A: Yes, we will be personally editing each photo. we do not use presets, each individual photo will be carefully examined with the minimum techniques. (Composition, color correction, exposure, and some insistence’s removing blemishes. Anything outside of that will require advanced editing which will be an additional fee)
Q: Who selects the photos for our wedding album?
A: In the digital gallery that contains your wedding images, you will be able to select up to “60 images” to fit in your wedding album. The album that comes with the package is a 20 page lay flat wedding album.
Q. Do you deliver every image you shoot?
A: No, we do not. We eliminate duplicate images, test shots, missed focused shots, shots with bad expressions and other images that may dilute the overall product delivery. For example, because we shoot with low apertures, sometimes we take a few extra shots to make sure we have the perfect focus. We don’t expect you to have the expertise or the time to zoom into each image to select the one with the sharpest focus, so we spend hours doing that on our end. In another example, candid laughs and emotional tears are some of the best images from the day. Unfortunately, they can also yield some unflattering facial expressions. We might snap a few extras of any of these moments to make sure we have a great shot with the ideal expression for the moment. With our expertise of processing millions of images each year, we may eliminate ones that we feel are duplicates and only deliver the best one.
Q: Have you shot at my venue before?
A: We have shot at many venues across the South & Midwest, so there is a good chance that we have. However, if we have not, we will get to the venue early on the day of and be sure to perform a thorough walk-through to scout out the best photography/videography locations. We also do extensive online research prior to your big day!
Q: Which photographer will be shooting my wedding?
A: Typically, the photographer you meet will be the photographer for your engagement session and wedding. You may request to meet with a specific photographer; otherwise, we’ll make the decision based on personality, availability, language abilities, and your referral. For example, if Greg shot the wedding of your friend who referred you to us, he would likely be the one meeting with you.
Q: Can we do headshots, individual portraits, family portraits, newborn shoots, commercial photography, or other types of photography?
A: Yes, we have experience in many fields of photography. Although the pricing is listed for locals. If you want us to come to your city then you will have to pay travel expenses. Feel free to contact us.
Q: What is your photography style?
A: itsGMB Wedding Photography team is acclaimed for developing a unique style of wedding photography that is deeply rooted in wedding photojournalism while influenced by fine-art and fashion photography. We love using creative lighting, unique perspectives, angles, compositions and artistic post-production refining to bring out our clients personalities and beauty while telling their wedding story. We pride ourselves on not just being photographers, but rather artists creating unique and expressive imagery. To see examples of our quality and style, please visit our Portfolio as well as our Blog.
Q: Can I see a full event from start to finish?
A: Of course you may! We pride ourselves on the consistency of our work. We understand all photographers post their best shots from each wedding on their websites so it’s hard to determine how well he or she will perform on the wedding day. That is why we encourage all of our potential clients to view full events here https://www.itsgmb.com/example-wedding-3
Q: Is there a style or quality difference among the photographers?
A: No. Maybe in our personalities and roles we play but the dedication and goal at hand to make the client happy is the same. We Use the same camera of the Sony Alpha Series. We have up to 5 cameras. We take every measure to ensure consistent style and quality among our photographers. We have developed the unique style you see in our work over the years.
Q: How long before my edits expire using the link to our digital wedding or event gallery?
A: Your link that contains a gallery to your edits are set to be active for 2 months. After that, the link will be inactive and deleted to make room for other clients. Make sure as soon as you get the link, you make it a priority to get them all downloaded in time before the link expires. Quality SSD Hard Drives for storage cost hundreds of dollars. To keep your files on file would be costing me. Any pictures needed after the 2 months would be a fee of $100 up to 6 months. We are not responsible for pictures after 6 months.